Your Questions About Senior Living, Answered.
We know this journey comes with many questions. Find honest, compassionate answers about care options, costs, daily life, and more.
Frequently Asked Questions
Choosing senior living brings up a lot of questions, and it’s natural to want clear answers before making such an important decision. We’ve gathered the questions we hear most often from older adults and their families. If you don’t see what you’re looking for, contact our team.
Care & Living Options
Understanding your level of care and what's right for your family.
What levels of care does New Perspective offer?
At New Perspective, we understand that every senior has unique needs. We offer three distinct living options: Independent Living for active seniors who want maintenance-free living with social opportunities, Assisted Living for those who need help with daily activities like bathing, dressing, or medication management, and Memory Care for seniors with Alzheimer's or dementia who need specialized, secure support. Our caring team will help you find the perfect fit—there's no pressure, just guidance.
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What’s the difference between Memory Care and Assisted Living?
We hear this question often, and it's an important distinction. Assisted Living supports seniors who need help with daily tasks but remain cognitively independent. Memory Care is a specialized program designed specifically for those living with Alzheimer's, dementia, or other memory conditions. Memory Care includes secure environments to prevent wandering, specially trained staff, structured activities that promote cognitive engagement, and smaller staff-to-resident ratios. Our Memory Care team uses person-centered approaches that honor each resident's life story.
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How do I know when it’s time to consider senior living for my loved one?
This is one of the hardest questions families face, and we're here to help you navigate it with compassion. Common signs include: difficulty managing medications, noticeable weight loss or nutrition concerns, social isolation or depression, safety incidents like falls, struggling with housekeeping or personal care, or caregiver burnout in family members. Remember—choosing senior living isn't giving up; it's choosing expert support so you can focus on being family again. We offer free consultations to help assess your situation.
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What would happen if my loved one’s needs change? Can their level of care increase?
Absolutely—and this is one of the most important benefits of choosing New Perspective. As your loved one's needs evolve, our care can grow with them. Many residents start in Independent Living and transition to Assisted Living or Memory Care when needed, all within our community. This means familiar faces, established friendships, and no disruptive moves to a new facility. Our care team conducts regular assessments and communicates proactively with families about any changes.
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What’s the difference between Independent Living and Assisted Living?
Independent Living is designed for active seniors who can manage daily life on their own and want a maintenance-free lifestyle with amenities like chef-made meals, social activities, housekeeping, and transportation. Assisted Living offers the same community lifestyle, plus personalized support with daily tasks such as bathing, dressing, medication reminders, or mobility. The key difference is the level of care—Independent Living focuses on convenience and freedom, while Assisted Living provides added support to help residents live comfortably and confidently.
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Does New Perspective offer Skilled Nursing services?
No — New Perspective Senior Living does not provide traditional skilled nursing care like you would find in a nursing home. Our communities focus on Independent Living, Assisted Living, and Memory Care, with support tailored to daily activities and wellness rather than 24/7 clinical nursing care. If you or a loved one needs ongoing medical nursing services beyond Assisted Living support, a skilled nursing facility or other higher-acuity care setting would be a better fit. You can always talk with the New Perspective team about local care partners and next steps based on individual needs.
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What is the difference between dementia and Alzheimer’s?
Dementia is a general term used to describe symptoms caused by memory decline, whereas Alzheimer’s is a specific, progressive disease which causes memory loss/dementia. For more information, read this helpful article from the Alzheimer’s Association.
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Costs & Financial Planning
Transparent pricing and payment options for peace of mind.
How much does senior living cost at New Perspective?
In order to give you an accurate price estimate, we need to know more about what you’re looking for. We would love to show you the rooms we have available and to provide pricing based on the apartment and/or amenities for which you have an interest. Please contact us to discuss your individual situation.
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Does Medicare or Medicaid cover Assisted Living costs?
This is a common question, and the answer requires some explanation. Medicare generally does not cover long-term Assisted Living costs, though it may cover short-term skilled nursing after hospitalization. Medicaid coverage varies significantly by state—some states offer waiver programs that help cover Assisted Living. Other options include: long-term care insurance, VA benefits for veterans and spouses, life insurance conversions, and bridge loans. Our team includes financial counselors who can help you explore all available options.
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Are there additional fees beyond the monthly rate?
We pride ourselves on transparency. Your monthly rate includes housing, utilities, meals, housekeeping, activities, and basic care services. Additional services that may incur extra fees include: higher levels of personal care assistance, specialized therapies (physical, occupational, speech), salon services, guest meals, and some off-site transportation. We provide a detailed breakdown before move-in so there are no surprises. Unlike some communities, we don't charge large entrance fees.
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What is included in the monthly rate?
At New Perspective, your monthly rate typically covers your private apartment home plus a range of services and amenities designed to make daily life easier and more enjoyable. This usually includes chef-prepared meals, housekeeping and maintenance (so you don’t worry about chores), a full calendar of social activities, on-site transportation, community events, and access to friendly neighbors and team members. Many communities also include features like internet access, pet-friendly living, and scheduled wellness programs—all part of the lifestyle you enjoy without the hassles of home upkeep.
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How much does Assisted Living cost per month?
Assisted Living costs at New Perspective vary widely based on location, apartment size, and level of care needed. Typical monthly rates at some communities range roughly from about $2,400 up to around $7,600 or more, depending on the floor plan and additional care you need. Because pricing can differ by community and can include add-ons for extra care or services, the best way to get an accurate estimate is to contact your local New Perspective team for current pricing and availability.
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How much does Independent Living cost per month?
The monthly cost for Independent Living at New Perspective varies based on location, apartment size, and community amenities. In general, Independent Living tends to be more affordable than Assisted Living because it doesn’t include personal care services. Some communities list Independent Living rents starting in the low-to-mid thousands per month (often around $2,400–$4,000+ depending on floor plan and market, amenities and age of the community) with larger or premium apartments costing more.
Because pricing can differ by community and may change over time, the most accurate way to know the current cost is to contact the local New Perspective community for current rates and availability.
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How much does Memory Care cost per month?
Memory Care at New Perspective varies by community, apartment type, and the level of specialized support needed. Because Memory Care includes 24/7 supervision, specially trained staff, secure spaces, and tailored activities, it tends to be the highest-level and most costly care offered.
At New Perspective communities, costs can range widely—some communities report Memory Care pricing from roughly the mid-$3,000s to over $8,000+ per month, depending on location, floor plan and additional care required. Because pricing varies significantly by community and care needs, the best way to get an accurate estimate is to contact your local New Perspective team for current Memory Care rates and availability.
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Is there a Community Fee?
Yes — most New Perspective communities charge a one-time Community Fee (sometimes called an entrance or administrative fee). This fee helps cover the cost of processing your move-in, setting up your services, and supporting community amenities and programs. The amount varies by location and living option.
Because not every community has the same fee structure, it’s best to check with your local New Perspective team for the exact amount and what’s included.
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Is there a Reservation Fee and what is that for?
No. Some other communities charge a reservation fee (sometimes called a "waitlist fee" or "holding deposit") to secure a specific unit or a spot on a their waiting list. New Perspective doesn't charge these kinds of fees.
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Do you accept long-term care (LTC) insurance?
Yes, New Perspective accepts long-term care (LTC) insurance. Contact the community you're interested in for more details.
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Do you accept Veterans Benefits?
Yes. Eligible veterans and surviving spouses may use VA benefits, including Aid & Attendance, to help offset the cost of Assisted Living or Memory Care at New Perspective. Eligibility and benefit amounts vary, so we recommend speaking with your local New Perspective team or a VA benefits advisor to understand your options.
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Do you have any specials or promotions?
Some New Perspective communities may offer move-in promotions or special incentives from time to time, such as reduced community fees, a credit toward your first month’s charges, or other welcome savings. Promotions vary by location and availability and aren’t always offered at every community. Because they change frequently and depend on current availability, it’s best to ask your local New Perspective team what promotions, specials, or move-in incentives are available when you inquire or schedule a tour.
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Daily Life & Amenities
What everyday life looks like in our communities.
What activities and programs are available for residents?
Life at New Perspective is vibrant and engaging! Our Life Enrichment team plans daily activities including: fitness classes (chair yoga, strength training, walking clubs), creative arts (painting, music, crafts), educational programs and guest speakers, games and social hours, spiritual services, gardening clubs, and outings to restaurants, theaters, and local attractions. For Memory Care residents, we offer specialized programming like music therapy, sensory activities, and reminiscence programs. You can request our monthly activity calendar to see what a typical month looks like!
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What are the dining options and meal programs like?
Food is central to quality of life, and we take it seriously. Our culinary team prepares three chef-crafted meals daily using fresh, seasonal ingredients. We accommodate dietary needs including diabetic, low-sodium, gluten-free, and texture-modified diets. Residents enjoy restaurant-style dining with menu choices, flexible meal times, and the ability to host family for meals (small guest fee applies). We also offer snacks and beverages throughout the day. Our dining program isn't institutional—it's designed to feel like your favorite neighborhood restaurant.
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Can my loved one bring their own furniture and personal belongings?
Yes—and we encourage it! Your apartment should feel like home, not a hospital room. Residents typically bring their favorite furniture, artwork, photos, bedding, and décor. We simply ask that large items fit safely in the space. For Memory Care, we may have specific recommendations about furniture arrangement for safety. Our team is happy to help with move-in coordination and can recommend senior move managers who specialize in downsizing. We want your loved one surrounded by the things they love.
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Do you allow pets?
We absolutely welcome furry family members! Pets provide companionship, reduce stress, and bring so much joy. We accept cats and dogs (with some size and breed considerations for safety). Pet deposits and monthly pet fees may apply. We also have community pets and regular visits from therapy animals for residents who love animals but can't care for their own. If your loved one has a beloved pet, please ask us about our pet policy during your tour.
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Can my loved one have a drink in the evening?
This is our residents’ home. Assisted Living residents may partake in adult beverages as they wish. Residents who reside in communities with a pub have the additional opportunity to enjoy a beverage during happy [or social] hour.
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Can my loved one eat meals in their apartment?
Yes — while New Perspective offers chef-prepared meals in community dining areas, residents are welcome to eat meals in their apartment if they prefer. Many residents enjoy bringing meals back to their home for added comfort or privacy. Just let the team know how you’d like to enjoy your meal!
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Do you provide transportation to appointments?
We do not provide transportation to appointments; however, we do have a community van that is used to transport residents to events outside of the community. In addition, there may be commercial transportation options available for medical or other appointments, such as ride sharing programs, that we can assist in coordinating. We provide regular standard transportation to retailers, local clinics etc.
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Does New Perspective allow smoking?
Smoking policies at New Perspective Senior Living communities vary, but in general smoking isn’t allowed inside apartments or indoor common areas — most communities follow smoke-free building rules to protect resident health and comfort. Some locations do provide designated outdoor smoking areas where residents can smoke if they choose. Because specific policies can differ by community and local regulations, it’s best to check with the community you’re interested in for their exact smoking guidelines.
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Can I bring my car and do you have covered parking?
Our parking options vary by community. Contact the community you're interested in for more details.
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Are there additional storage areas available?
Most New Perspective communities do have storage areas, but this can vary by location. It's best to check with the community you're interested in for their storage availability.
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Can I come and go from the community?
Yes. Our communities are our resident's homes and they are free to come and go as they please.
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Can my loved one personalize their apartment?(i.e., paint walls, install grab bars, raised toilet seat, etc)
Our residents’ apartments are their homes. Modifications to the apartment to make it just right are, in most instances, doable with the advance approval of the executive director and an agreement to return the apartment to its original condition.
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Do you have internet access and cable television in the apartment?
Yes. Each apartment is wired for cable television and has internet access.
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Do residents have access to a computer?
Yes! New Perspective has computers that are available for our residents. We also offer the It’s Never 2 Late, or iN2L, system, which has a vast content library of over 3,000 applications to engage residents in physical and brain fitness as well as social and spiritual activities. To learn more about the iN2L system, read our blog, “Can Interactive Technology Help Seniors Engage?”
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Family Involvement & Visits
Staying connected with your loved one.
Are there restrictions on visiting hours?
The communities are our residents’ homes and as such, visitors are always welcome. We work with each residents’ family and friends to schedule visits at a time that works best for them.
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Can residents host family gatherings or parties at the community?
Yes! You can speak with the concierge at your community to reserve a space in the community for various social activities.
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How will I stay informed about my loved one’s care and well being?
Communication is a priority for us. You can expect: regular care conferences with our nursing and wellness team, proactive phone calls if there are any health changes, access to our family communication app for updates and photos, monthly newsletters about community happenings, and an open-door policy to speak with staff anytime. We also encourage families to participate in care planning and attend activities with their loved ones.
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Does New Perspective allow residents to have overnight guests?
Yes — residents at New Perspective Senior Living are typically welcome to have overnight guests in their apartment or living space, so family and friends can stay for visits. Policies about length of stay, guest behavior, and shared spaces may vary by community, so it’s a good idea to check with the specific New Perspective team where your loved one lives to understand any guidelines or expectations for overnight visitors Many communities also have guest suites for this purpose.
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Health & Safety
Your loved one’s wellbeing is our priority.
Are nursing staff available 24/7?
At New Perspective, nursing and clinical care staff are available and on call around the clock in Assisted Living and Memory Care neighborhoods to respond to resident needs and emergencies. Many communities list nurse-on-site/on-call support 24/7 so help is there when needed. That said, the level of clinical nursing differs from a skilled nursing facility — New Perspective focuses on supportive care within Assisted Living and Memory Care, not full-time medical care like in a traditional nursing home. For specifics about staffing and how care is provided at your community of interest, it’s best to ask the local team.
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Can my loved one’s doctor continue to provide care?
Our communities have independent rounding physicians and rounding physician groups who come onsite to see their patients. Depending on the community, these include primary care physicians and, in most communities, podiatrists. Some communities also have audiology and ophthalmology providers who come onsite to serve our residents. This comes in handy during the cold winter season.
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Can my loved one bring their motorized scooter or wheel chair?
Yes, we allow motorized scooters at our communities.
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What safety and security measures are in place at New Perspective?
New Perspective Senior Living offers multiple safety measures for peace of mind, including 24/7 staff availability, emergency call systems in apartments, and secure, controlled-access Memory Care neighborhoods. Communities are thoughtfully designed with well-lit, accessible spaces and personalized wellness checks.
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Do you provide daily wellness checks?
Our communities have independent rounding physicians and rounding physician groups who come onsite to see their patients. Depending on the community, these include primary care physicians and, in most communities, podiatrists. Some communities also have audiology and ophthalmology providers who come onsite to serve our residents. This comes in handy during the cold winter season.
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Do you provide a pendant for residents in case they need help?
Many New Perspective Senior Living communities include emergency response systems with wearable pendants or call devices so residents can quickly request help if needed — part of the community’s focus on safety and peace of mind.
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Do you offer therapy services?
Yes — many New Perspective communities have on-site therapy options, including physical and occupational therapy services through partner providers to help residents maintain strength, mobility, and independence. These services are often offered right in the community for convenience.
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Do you offer special diets?
Outside of a regular, no added sodium diet, our communities offer mechanically altered diets as prescribed by a physician.
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Will my loved one need a Nursing Assessment prior to move in?
For assisted living and memory care, yes, a Nursing Assessment is required. Contact the community you're interested in for more details.
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Is your Memory Care secure?
Yes, we take steps to ensure the safety of our residents. Please contact the community you're interested in to learn more about their specific safety procedures.
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Getting Started
Taking the first step on this journey.
How do I schedule a tour?
We'd love to meet you! You can schedule a tour by calling us at (888) 229-2298 or by clicking here.
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When are tours offered? Are they available on weekends and evenings?
Tours are offered during normal business hours, and generally by request in the evening or on weekends. Contact the community you're interested in to set up your visit at a time that works for you or your loved one.
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Is there a waiting list? How do I get on the list?
Many New Perspective communities do have waiting lists, BUT this does not necessarily mean that there is no availability. Some people on the list are waiting for a specific view or apartment layout, etc., meaning that there could be other units available. For the best idea of availability, speak with the sales director at the community that you are interested in or fill out the Contact Us form.
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Do you offer short-term or respite stays?
No, New Perspective doesn't currently offer short-term stays in our communities.
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Do you have a directory of New Perspective locations and contact information?
Yes — New Perspective Senior Living has a directory of all our communities with addresses and contact information. You can find it on the Find a Location page of our website, where you can search by city or state, view each community’s details, and get phone numbers to call or request a tour.
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Do residents sign a lease or contract to move in?
Yes, residents do sign a lease to move in. Contact the community you're interested in for more details.
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What can a resident do if they have a complaint?
Our residents can speak with the executive director at their community should they need to file a complaint. We have an open-door policy and strive to make every resident’s experience as comfortable and fulfilling as possible.
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Can I talk to references?
We are more than happy to put you in touch with some of our current residents! Please speak with the sales director at the community that you are interested in or fill out the Contact Us form for more information.
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Is New Perspective religiously affiliated?
New Perspective is non-denominational and celebrates all faiths. Each Community has access to a variety of spiritual services.
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Still have questions?
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Award-Winning Care
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The Kind of Care Families Talk About
Hear directly from the loved ones of our residents—real stories about trust, comfort, and peace of mind
MyronH.
New Perspective Resident
"The food is good and balanced, so we don’t have to make sure it’s healthy because they do."
Family Member
of New Perspective Resident
"Thank you for all you are doing for our mom, the residents, and your staff. We are worried about her and miss seeing her, but feel she is in the best place she could be. Thank you!"
Gayle and Eula P.
New Perspective Residents